What our Customers have to say about us!
A great way for you to measure the quality of our service is through reviews and recommendations.
The team at Royal Docks Property Services understand that our business revolves around the requirements of our customers. Many of our customers genuinely love the service they get from us. Don’t take our word for it, read below to see what customers say about us:
We have been clients of this family run business for more than 15 years. Mike and his team make every effort to ensure you feel you have been listened to, your needs understood and that they are working hard to deliver a successful outcome for you.
Mr & Mrs SC
We selected Royaldocks - Canary Wharf for the sale agency of our two-bedroom apartment in 2015 and we couldn't be happier with the services they provided.
Mike (the branch manager) and his team were very professional, polite and helpful. It is very rare to have one dedicated contact throughout the whole process and Royaldocks managed it! From the initial consultation, valuation, photo taking, floor plan drafting, publishing on the websites, viewings, then offer made and accepted, documentation, and all the way till contract exchanged and sales compleation, it was amazing. We were very impressed with them.
Mike was punctual and he was either on time or early (regardless of the weather conditions and traffic) and he came well prepared for our meetings. He listened to us carefully and took notes, only contacted us when necessary so we didn't have to answer calls or emails all the time. He has strong communication and negotiation skills, the ability to keep the right balance between all the stakeholders, he ensured the deal went smoothly and efficiently.
What we also like about our dedicated relationship and sales manager Mike are that, he is very knowledgeable and we call him an expert in this field. He understands! (I have dealt with quite a number of agencies before, and this is one of the most important qualities and yet, only few has it. ) and he listens, so it is very easy and comfortable having a good and productive conversation with him.
He keeps his words, when he say he would do something, he does. We could trust him.
I always find that it's the people who make the businesses successful and standing out from the crowd. I have all the confidence in RoyalDocks with Mike's management and under leadership.
Because my own situation has changed and I am relocating back to London. I am looking for a flat to rent. The first contact I have reached out for help was Mike.
With no surprise, he and his team are doing an amazing job again! Thank you to Mike and his team.
Would I recommend them to anyone I know?
I have dealt with Royal Docks since they started. Have found them to be helpful, understanding both from my viewpoint as well as the tennant. Over the past 14 years their management of my properties has been first class.
Hands down the best letting agency I have used in over ten years across 6 different properties.
I have been in my property managed by Royal Docks Property Services for a year now and have just renewed my agreement for another 12 months and it has been the most stress free, professional service right through from initial contact 12 months ago to the present.
They are honest, reliable and trustworthy which after previous experiences with other agencies is a surprise and very appreciated.
Great service was provided, information provided was honest and upfront. Very good experience would recommend to anyone looking for a property in the E16 area.