Out of Office Emergency Contact

For all of our managed properties, we are pleased to inform our tenants that we have arranged an emergency heating/plumbing service for out of office hours.

Should you experience failure of your heating or hot water system, or any similar problem, which would constitute an emergency, please contact Brian Allen as detailed below.

During office hours

10am to 6pm Monday to Friday and 10am to 5pm Saturday
Phone us on

Royal Docks Office: 020 7474 1234

Canary Wharf Team: 020 7515 1575

Out of office hours

Phone Brian Allen Gas Safe Registered Plumber
Mobile: 07831 299 007
If Brian doesn’t answer straight away, please send him a text.


Please note that this number should only be phoned in the case of a true emergency, in the first instance Brian will try to talk you through how to rectify the problem. We must point out that if they are called out for a non-emergency you will be liable for the call out charge. The only other time that you would be charged for a call out would be if the contractor advises there is no fault found or that the item in question was damaged or misused by yourselves.